I just want to thank you for the great service you have provided me since I began using your company. I have found your entire staff to be courteous and professional, and easy to work with, and, just as importantly, the great pricing and level of service provided has been outstanding, time and again. To anyone looking for friendly and caring customer service, I highly recommend the professionals at Anchor Restoration. P.S. I love the newsletters with all kinds of care tips and articles.
Anchor was highly recommended at BNI group. Thank you for your work. The apartment occupant was very pleased. I look forward to working with you again soon! Thank you.
I have a small house 800 square feet and Frank treated my house like a mansion. He took time to be sure everything was done to perfection. I had some major glue trap spots that I thought would never come out and his steam took it away. I have no reservations recommending Frank and his company to anyone. I have Frank down twice a year now just like clockwork.
I received a phone call from my renters on Thanksgiving weekend, letting me know that the toilet had overrun and it had flooded the entire basement. Not only that, but I was out of town. I called Anchor Restoration. Frank immediately drove across town to my rental house. So while I was having a good time on my trip, he was hauling wet carpets out of my basement, sucking up water, tearing out baseboards and setting up drying fans. And being a holiday weekend, I felt rather guilty about having fun while he was dealing with my problem. But hey, there was nothing I could do about it anyway, so once I had called your company, I was able to relax because I knew you were taking care my house and my renters. You guys are awesome! Thank you.
We just had our carpets cleaned by Anchor Water Damage & Restoration. They did a fantastic job, came on time, provided the cost estimate before the job, and finished in a timely manner. They paid extra attention to the “real dirty” spots, so the overall carpet cleaning turned out excellent. I am very satisfied and highly recommend them.
I just want to give you guys a big Thank you for helping us out today at such a short notice! Your technician was great with the family we are helping and we really appreciate the discount!! You didn’t just remove carpet, you also removed some sad memories for a little boy who no longer has a mother. THANK YOU THANK YOU! I will remember and recommend you guys to everyone I know!”- when you guys called back it was such a relief and the fact that you were able to go right out was amazing! Then after seeing your facebook page and that you were a local family business, it just made it even better from my stand point. This is the woman (she had attached obituary) whose son we’re doing this for. Such a shock to all that knew her. Thanks again for your help, like I said on fb…you removed a lot more than carpet!
Both you and Frank have been wonderful through this process. I loved the personal note you sent as well as the bag of goodies! What a thoughtful idea. Both warmed my heart! I look forward to recommending your company to whomever is unfortunate enough to need your services.
My wife and I would like to express our sincere thanks for the outstanding work you’ve done and our gratitude for the professional and friendly manner in which you handled the unexpected situation. Unexpected for us, that is, since no one really imagined a water heater in almost new condition to completely flood our finished basement. Anyway, it took no longer than one hour since I contacted our insurance agent and he recommended your company, for Frank and his help to show up and start the tedious work of draining the water, rolling up the carpet, removing the padding and even moving all the furniture and belongings to a safer place. Within what it seemed like a few hours he already had fans, humidifiers and other equipment on site going full blast. As homeowners, we can tell you it is a terrible experience when something of this nature happens, but Frank was always cheering us on and explaining what he’ll do next and assuring us that everything will look like nothing happened. He was right, of course, our basement looks wonderful. As part of follow up conversations with our insurance agent from Allstate we took the time to recount the wonderful interactions we had with Frank and Anchor Restorations and to recommend the quality of work and experience provided.
Kris, I just wanted to tell you how much I appreciate you and Frank. You’re the easiest and most professional cleaners I have dealt with. My wife was out of town for 2 weeks and I wanted to clean the carpets for her. Like most men though, I procrastinated until the day she was coming home. Thankfully Frank was able to come to our home on such short notice. By the time she arrived home the carpets were beautiful and dry. My wife was shocked at how new the carpet looked and smelled. We look forward to having you be our carpet cleaners from now on. Frank did an EXCELLENT job!!!
I just wanted to let you know how much I appreciated the great service your company gave to me when my sewer backed up. Yuck what an ugly mess, but once the sewer people got there part done, Frank came right in and started the taking our of all the contaminated materials, floors, walls all of it. Then they treated everything that was left so I wouldn’t have to worry about mold or bacteria. Then your amazing fans than dried it all up. And you folks were so polite and understanding about how disturbing this was to me, you went the extra mile to be sure all was the way it was supposed to be and that I felt comfortable about the fact that it was now safe and sanitary. Thank you so much…..you folks are great. P.S. Your “after care” and checking up a week or so after the job was done was very kind.
I just want to thank you for the great service you have provided me since I began using your company. I have found your entire staff to be courteous and professional, and easy to work with, and, just as importantly, the great pricing and level of service provided has been outstanding, time and again. To anyone looking for friendly and caring customer service, I highly recommend the professionals at Anchor Restoration. P.S., I love the newsletters with all kinds of care tips and articles.
Kris and Frank showed up at our door right on time. When they left our carpet was absolutely spotless and looked new! Also had them deodorize my vehicle and it’s never smelled so sweet! Superior service, friendly, fair and exquisite people. They are company owners who truly care about their customers satisfaction a…and have it their #1 goal. Thanks to Anchor Water Damage & Restoration. Never would we use anyone else!
I have had the privilege of working twice with Anchor Restoration. They are prompt, professional and extremely fair in all respects. I highly recommend them to all of my friends and clients.
We recently went out of town for the weekend. When we returned home, we discovered that our basement had flooded while we were gone. The sewer drain had backed up, and the smell was terrible. Anchor Restoration sent a crew out to clean up the mess immediately. They were fast, professional and respectful. I really thought we were going to have to replace the carpet, but after they were done cleaning all that was needed was a new pad, and we were good as new. Thank you Anchor Restoration!
We notice right away how much more heat came out of the vents and that the heater was not running as much. We have also noticed a difference in the air quality – Neither Dave or I are as stuffy as we were. Thanks again to Anchor Restoration for a wonderful job.
Kris, My wife and I appreciate you sending a thank you card after Anchor came to our house to mitigate mold from a roof leak in a house we bought recently. Anchor was right at their estimate and done in one day. Everything looks great. Thank you guys again!
My carpet looks and smells so much better! Your techs got out all of the brown dirt spots and lightened a red punch spill to where it was hardly visible.
We just had our carpets cleaned by Anchor. They did a fantastic job, came on time, provided the cost estimate before the job, and finished in a timely manner. They paid extra attention to the ‘real dirty’ spots, so the overall carpet cleaning turned out excellent. I am very satisfied and highly recommend them.
Dear Kris and Frank, Thank you so much for your kind notes and thoughts. Your great work and special discounts are the best. Just as important is your attitude of making every customer feel special.
The guys just left. First impressions: prompt and professional. Arrived 15 minutes early to job. Good with the pups. Used a deodorizer I loved.